Contact Us
Insurance Help and Sales Support
Use these contact details if you have a query about your insurance:

Planet Earth Travel Insurance
The Bramhall Centre
Bramhall
Cheshire

SK7 1AW

Email: info@planetearthinsurance.co.uk
Phone: 0161 439 0333
Fax: 0161 439 0444
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Claims
MAKING A CLAIM ON YOUR RETURN HOME
First, check Your Certificate and the appropriate Section of Your policy to make sure that what You are claiming for is covered.

Claims forms can be obtained from www.eaclaims.co.uk
or
Phone the Claims Helpline: 0844 338 5673

Please give Your name and Certificate number, and brief details of Your claim.

All claims must be submitted within 28 days of Your return on a policy claim form, accompanied by original invoices, receipts, reports, etc. Please refer to the relevant Section of Your policy for specific conditions and details of the supporting evidence that We require. Please remember that it is always advisable to retain copies of all documents when submitting Your claim form.

In order to handle claims quickly, We may use appointed claims handling agents.

Below is a list of all available Helplines

Travel Helpline 0844 338 5671
+44 1444 442312
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Medical Screening Helpline 0844 338 5843
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Medical Emergency & Repatriation 0844 338 5670
+44 1444 442311
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Medical Emergency (Spain and the Balearic Islands) +44 1444 442077
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Travel Insurance Claims and Cancellation 0844 338 5673
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Legal Advice & Legal Expenses Claims 0844 338 5672
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Domestic Emergency Assistance (Home Call Referral) 0844 338 5810
+44 1444 442222
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When calling from outside the UK first dial the UK Code +44 and ignore the initial zero in the telephone numbers above.
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IT Support
Use these contact details if you have a technical problem with the web site:
support@ciscom.co.uk
Phone: 01323 507050

Technical support is provided by Ciscom Internet Ltd